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7 DAYS MONEY-BACK GUARANTEE!

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Thank you for shopping with IYahenni Beauty Collection. We're excited to provide you with the best shopping experience possible.

Order Processing:
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:
We offer various shipping options, including standard, expedited, and overnight delivery. Shipping costs are calculated based on the selected shipping method, destination, and order weight.

Shipping Times:
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS, or UPS depending on your location and the fastest available service. Typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier.

Tracking Information:
All orders are shipped with tracking numbers so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

International Shipping:
We offer international shipping.

Order Tracking:
You can track your order by visiting our website's "Track Your Order" page and entering your order number and email address.

Undeliverable Packages:
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping costs.

Lost or Damaged Packages:
In the event of a lost or damaged package, please get in touch with our customer support within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.

Address Changes:
If you need to change the shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that address changes can be accommodated after the order is processed.

Holiday Shipping:
During peak holiday seasons, there may be delays in shipping due to increased order volumes and carrier limitations. We are committed to ensuring a smooth and efficient shipping experience for our valued customers. If you have any questions or concerns about your order's shipping, please don't hesitate to contact our customer support team at info@iyahenni.com

Thank you for choosing IYahenni Beauty Collection.